Privacy Policy

Privacy Policy
PrimeFortes Cryptobank is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you register for an account or use our services, we may collect personal information such as your name, email address, phone number, date of birth, government-issued identification, and payment information.
1.2 Usage Information: We collect information about your interactions with our services, including IP addresses, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data.
1.3 Transactional Information: We collect details of transactions you carry out through our services, including the date, time, amount, currency, and counterparties involved.
2. How We Use Your Information
2.1 To Provide Services: We use your information to provide, maintain, and improve our services, including processing transactions, managing your account, and providing customer support.
2.2 To Communicate with You: We may use your information to communicate with you about your account, transactions, security updates, and other service-related matters.
2.3 For Security and Compliance: We use your information to ensure the security of our services and to comply with legal and regulatory requirements, including anti-money laundering (AML) and combating the financing of terrorism (CFT) regulations.
2.4 For Analytics: We use aggregated and anonymized information to understand how our services are used, to improve user experience, and to develop new features.
3. How We Share Your Information
3.1 With Service Providers: We may share your information with third-party service providers who assist us in operating our services, such as payment processors, identity verification services, and customer support.
3.2 With Regulatory Authorities: We may disclose your information to regulatory authorities as required by law, including to comply with AML and CFT regulations.
3.3 In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the acquirer’s privacy policy.
3.4 With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure access controls, and regular security assessments.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the nature of the data and the purposes for which it is processed.
6. Your Rights
You have certain rights regarding your personal information, subject to applicable laws and regulations. These rights may include:
6.1 Access: You have the right to access the personal information we hold about you.
6.2 Correction: You have the right to request the correction of inaccurate or incomplete information.
6.3 Deletion: You have the right to request the deletion of your personal information, subject to certain legal and regulatory obligations.
6.4 Restriction: You have the right to request the restriction of processing of your personal information under certain circumstances.
6.5 Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after the effective date constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at https://primefortes.com/contact.
Thank you for choosing PrimeFortes Cryptobank. We are dedicated to protecting your privacy and ensuring the security of your personal information.